Seneca College

ITS Service Desk - Team Leader

• Responded to technical tickets and phone calls to assist clients and coworkers with technical issues.

• Delegated tasks to co-workers and led them throughout the day.

• Installed and assisted with troubleshooting various hardware and software tools.

Stardust Drive In

Supervisor / Kitchen Head

• Supervised and ensured employees were on task and performing according to company guidelines.

• Interacted with and assisted customers with any issues.

• Worked in a consistently hectic and busy environment.

McDonalds

Crew Trainer

• Trained new employees and ensured that customers received excellent service.